We recently remodelled our bathroom and kitchen. We became aware of Holiday Custom Homes by referral from another of their clients. Kenneth and his crew did a great job and finished the project in a timely manner and with great attention to detail. There were really 3 areas that stood out to us while we went through the selection process and then the construction itself:
Imagination – We had done a lot of thinking about how we wanted our bathroom to look, but didn’t know how it would actually be built. Kenneth did a great job listening to our ideas and then talking about different ways of actually completing each detail. He didn’t just do everything the way he was used to doing it; instead, he was willing to listen until he understood what was important to us, and then try to make those ideas a reality.
Practicality – It would be easy for a builder to inflate the cost of a project by just doing whatever the customer said, regardless of the cost. We weren’t trying to cut corners on the project, but Kenneth helped us think about the costs of materials and solutions. In many cases he thought of ways to achieve a great solution at a lot less cost than our initial idea. We didn’t always go down the less expensive path, but the important thing is that Kenneth always presented it to us. Besides saving us money, he also increased my confidence in him with each issue that he helped us resolve. I like thinking that the builder is concerned about the customer’s money, and Kenneth certainly was.
Urgency – With past builders, the biggest frustration is often days where they don’t show up at all to work. Kenneth showed up early on the first day and his team went to work and did an enormous amount of work. He continued with that same sense of urgency throughout the project. He was always working to get things finished, instead of just doing a bit at a time. Because of this, when there were issues, I knew it wasn’t Kenneth just off on another job, I knew that any issues were due to subs. It’s a very comforting feeling to have confidence that your builder is just as focused on getting the work done quickly as you are.
Really, we couldn’t have been happier with the results or the REMODELING process. We are very satisfied customers!